Privacy Policy
Effective Date: Dec 22, 2024
Global Solid DNA ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information: We collect personal information you provide directly to us, including but not limited to:
- Name
- Contact details (email address, phone number, and address)
- Payment information
- DNA samples and related data
1.2 Non-Personal Information: We may collect non-personal information such as:
- Browser type
- Device information
- IP address
- Website usage statistics
2. How We Use Your Information
2.1 To Provide Services:
- Process orders and payments
- Perform DNA testing and generate reports
- Deliver results securely
2.2 For Communication:
- Respond to inquiries and provide customer support
- Send updates related to your order or account
2.3 For Improvement:
- Analyze website usage to enhance our services
- Conduct research to improve testing accuracy and efficiency
2.4 Legal and Compliance:
- Meet regulatory requirements
- Protect against fraud and misuse
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties, except in the following cases:
- Service Providers: We share data with trusted third-party providers for payment processing, shipping, and laboratory analysis.
- Legal Requirements: If required by law or legal process, we may disclose information to government authorities or relevant parties.
- Consent: We may share data with third parties if you have explicitly authorized us to do so.
4. Data Security
We use industry-standard security measures to protect your information, including:
- Encryption of sensitive data
- Secure servers and restricted access to authorized personnel
- Regular monitoring for vulnerabilities
While we strive to safeguard your data, no system can guarantee absolute security. We encourage you to use strong passwords and protect your account credentials.
5. Your Choices and Rights
- Access and Update: You can request access to or updates to your personal information.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
- Data Deletion: You can request the deletion of your data, subject to legal or contractual obligations.
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These may include:
- Session cookies for website navigation
- Analytics cookies to track website performance
You can control cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
8. International Users
If you are accessing our services from outside the United States, please note that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The "Effective Date" at the top of this page indicates when the policy was last updated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Global Solid DNA
Email: info@globalsoliddna.com
Phone: 1-973-64-05701
Address: 2 University Plaza Sute 100 Hackensack, NJ 07601
Thank you for trusting Global Solid DNA with your genetic journey. Your privacy and security are our priorities.